AT SUMMIT ESTATES!
We stand behind our resident care and service with a satisfaction-guaranteed commitment. If for any reason you are dissatisfied with the care and services we provide, please let us know. If we are unable to resolve the situation and you choose to move based upon dissatisfaction, we will refund the previous 30 days of your base rent. The only thing we ask in return for this guarantee is that you notify both the home office as well as the administrator of your dissatisfaction, and help us understand it. One of our core values is a commitment to improvement – Getting a little better each day. Our Mission of “Caring People, Serving People, Improving Lives” requires us to continually grow and learn. Your honest feedback is critical to help us fulfill our Mission.
As a Mission, Values and Principle-driven company, we believe that our residents come first, and we take very seriously the commitments we make.